I can't withdraw

Withdraw sends USDG from your Cash pocket only, and when something is missing, the slider or a short message says what.

Follow these steps

On a phone or a computer

Open Withdraw from your profile, or from the account menu on a computer. Read the words on the slider.
Add a name or address or Check the address: type a player name or paste the full address. That is your own address: send to a different wallet.
Not enough in Cash: tap Bring more to Cash under the amount and move money in from your other pockets. Money in open positions has to be closed first.
Signing… or Sending…: wait for it. If an error stays in the window, read it; nothing was sent unless it says so. Check your activity before retrying.
After you slide, Sending works from an Onagi wallet with trading permission switched on: your trading permission is off. Allow trading again.
After you slide, The network fee could not be prepared: nothing was sent. Wait a minute and slide again.

Your agent

Sending money out is your own step, on the Withdraw screen.

Do not send again means the transfer may already be on its way. Check the transaction link or ask the team to confirm its status before retrying.
Sent, but your exchange shows nothing? Tap View on explorer on the last screen. Your exchange must take USDG on Robinhood Chain.
Another message? Tell your agent what it says, or write to the team. See Get help from the team.